Frequently Asked Questions

What kind of computers do you fix?

We fix a wide range of Windows based computers including Windows 2000, ME, XP, Vista, 7, and Server 2003. A high-speed broadband Internet connection  is required. A USB port and a CD/DVD reader or write drive may be required to deliver some of our services. If you are unsure if your computer meets these requirements, we still encourage you to call or start a live chat.

How do I schedule my remote computer repair appointment?

There are no appointments needed. MyCuredComputer uses remote, innovative technology to offer online computer repair and support. Our remote log-in technology allows us to connect to your computer – with your permission. Our Experts can analyze, diagnose, and solve computer problems.

The process is fast and secure and you can watch the entire repair as it happens – right before your eyes. The MyCuredComputer.com team agrees with you! Our online computer repair and support uses amazing technology.

Does MyCuredComputer employ certified computer repair technicians?

100% – Our business depends on employing the best. Computer users wouldn’t trust their computer to just anyone! MyCuredComputer.com put together a team of Experts with various degrees and certifications.
Our experienced staff has completed extensive training in technology. Our technicians excel at providing reliable, trustworthy service through the click of a mouse.

How long will it take to repair my computer?

Most repairs are completed within two hours. We strive to provide fast, friendly service and have you back up and running as quick as possible.

Can you fix every single problem?

No one can fix every single problem. In the event we are unable to resolve your computer problem by troubleshooting, analysis and other repair methods, you will not be charged. If the majority of problems are repaired, we reserve the right to charge for the time of those repairs.

FAQ Categories

Testimonials

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Thanks MyCuredComputer in just an hour your PC Expert taught me how to attach photo’s to my e-mails, setup a second email account, and create email signatures. Now I can share all my grandchildren’s photos with my family and friends. It is so much fun.
Ellen, Bend, OR

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Ellen Bend, OR testimonials bottom
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I type a lot of reports for work, but they always seemed a little dull. Only having limited computer skills and not much desire to read a big long book “for dummies”, I contacted MyCuredComputer and asked for help on inserting graphs and charts in my documents. In an hour lesson the Microsoft Certified tech from MyCuredComputer brought color and life to my reports. Thanks for the help.
Susan,, Broomfield, CO.

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Eric Dublin, OH testimonials bottom
 

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