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Security Questions

Frequently Asked Questions

Can remote repair technicians browse the contents of my computer and steal confidential information?

MyCuredComputer remote repair technicians – would never, ever – browse the contents of your computer or steal information! What a scary thought; it frightens us to even entertain such an idea! Unlike taking your computer to a shop, by choosing us you are able to watch the entire repair as it takes place. MyCuredComputer employs only the best professionals in the area of remote technology.

MyCuredComputer focuses on security. Can I rely on safe transmissions?

MyCuredComputer uses remote, innovative technology to offer online computer repair and support. Our remote log-in technology allows us to connect to your computer – with your permission. Our Experts can analyze, diagnose, and solve computer problems.

The process is fast and secure and you can watch the entire repair as it happens – right before your eyes. The MyCuredComputer.com team agrees with you! Our online computer repair and support uses amazing technology.

Does MyCuredComputer employ certified computer repair technicians?

100% – Our business depends on employing the best. Computer users wouldn’t trust their computer to just anyone! MyCuredComputer.com put together a team of Experts with various degrees and certifications.
Our experienced staff has completed extensive training in technology. Our technicians excel at providing reliable, trustworthy service through the click of a mouse.

Can you see my login credentials?

No, that is a myth; technicians will never see your log-in credentials. When you type in your window, we see only dots – not log-in information! These details are encrypted, are never seen by us, and can not be used after the session by us or anyone else. Log-in details are for your sole use.

MyCuredComputer sends no viruses, spyware, or pop-ups. Is that the truth?

Well, of course – MyCuredComputer.com is the number 1 enemy of viruses, spyware, and pop-ups! Our support technicians use only industry leading technologies – free of any threats. We transfer tools for troubleshooting purposes and remove them after service (unless in a special circumstance for a customer’s benefit). MyCuredComputer.com always helps computer users and would never intentionally harm your computer!

MyCuredComputer connects to computers for repair/support. Can I trust you?

Ask our loyal customers! Countless computer users trust us with their computers. Actually, it isn’t even possible for us to log back in and access your computer. Our remote tool automatically removes all access rights after you close the service session.

We could never access your computer again without starting a new session; we would need your permission for another session. MyCuredComputer.com offers safe, easy, and secure online computer repair and support.

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Testimonials

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Thanks MyCuredComputer in just an hour your PC Expert taught me how to attach photo’s to my e-mails, setup a second email account, and create email signatures. Now I can share all my grandchildren’s photos with my family and friends. It is so much fun.
Ellen, Bend, OR

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Ellen Bend, OR testimonials bottom
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I type a lot of reports for work, but they always seemed a little dull. Only having limited computer skills and not much desire to read a big long book “for dummies”, I contacted MyCuredComputer and asked for help on inserting graphs and charts in my documents. In an hour lesson the Microsoft Certified tech from MyCuredComputer brought color and life to my reports. Thanks for the help.
Susan,, Broomfield, CO.

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